Company Summary WiiCare is committed to providing an excellent level of service to all its clients
To be able to achieve our level of excellence WiiCare strive towards:
- Providing qualified home carers to meet the needs of their clients with complex and specific requirements.
- Working closely with clients, carers, relatives and friends.
- Ensuring the service is client focused and inclusive of ethnic, religious or cultural requirements.
- Helping clients, where possible, to stay at home, rather than move into residential or nursing care.
- Consulting with clients in relation to planning and future delivery of the service.
- Working in partnership with other services and organisations to ensure all client needs are met.
- Aiming, where possible, to deliver services at times convenient to our client.
- Ensuring, where possible, visits are made by the home carer assigned to the client.
- Ensuring all services are delivered in accordance with our Quality Assurance Policy and Procedures.
- Providing each client with a Service User Care Plan detailing their services and maintain accurate and up to date records in the clients home.